TKHS Group Incorporated (“the Company”) respects and protects your personal data (“Data”) in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, and its Implementing Rules and Regulations.
This Privacy Statement outlines how we collect, use, store, retain, and dispose of your Data when you access our website. We process your information only within the scope and purpose described here, to ensure your trust and confidence in providing us with your personal data.
Your personal data shall be processed only in accordance with the limitations set forth in this Privacy Policy. The following provisions outline the manner in which we collect, use, and manage any personal information obtained through your access to and use of this website.
Personal Information
Personal Information refers to any data, in any form, that can identify an individual, whether alone or when combined with other data. Sensitive Personal Information includes details such as age, birthdate, marital status, government-issued IDs, financial or account data. Privileged Information pertains to data protected by law or rules of court, including confidential communications.
Under the Data Privacy Act of 2012, you are entitled to the following rights:
- Right to be Informed – To know how your data is collected, used, stored, and shared, including the use of automated decision-making.
- Right to Access – To request and obtain access to your personal data and how it has been processed.
- Right to Rectification – To dispute and request correction of inaccurate or outdated data.
- Right to Object – To withhold consent or opt out of data processing, especially for marketing purposes.
- Right to Erasure or Blocking – To suspend, withdraw, or request deletion of your data on valid legal grounds
- Right to Data Portability – To receive your data in a commonly used electronic format for reuse.
- Right to Damages – To be compensated for damages arising from misuse or unauthorized processing of your data.
- Right to File a Complaint – To lodge a complaint with us or the National Privacy Commission for any violation of your rights.
For concerns or to exercise your rights, contact us at dataprotection@tkhsgroup.com.
Collection of Personal Information
We may collect the following categories of personal data from website visitors, clients, prospective clients, and other third parties, in accordance with applicable data privacy laws:
Device Information – IP address, unique device identifiers (UDIDs), cookies, and other technical data related to your use of our website (“Usage Data”).
Basic and Client Service Information – Name, gender, title, company, position, business role, contact number, mailing address, email address, and other contact details.
Social Media Information – Profile data such as photos, gender, birthdate, relationship status, interests, education, employment history, and other publicly available or shared information when you link or interact with our website via social media platforms.
Registration and Marketing Information – Data related to newsletter subscriptions, event or seminar registrations, participation in promotions or surveys, professional affiliations, and stated product or service preferences.
Transaction Information – Personal data included in communications, contracts, documents, or other materials related to business transactions with or involving our clients or prospective clients.
Compliance Information – Government-issued IDs, passport details, birthdates, beneficial ownership data, and other information collected for the purposes of legal or regulatory compliance, including know-your-customer (KYC) and due diligence requirements.
We collect personal information only when it is voluntarily provided by you. If you choose not to provide, or later withdraw your consent to the use of such information, we may be unable to respond to your inquiries or provide certain services.
Where personal data is provided to us by our clients—whether relating to employees, customers, or other individuals—it is the client’s responsibility to ensure that such data has been collected and shared with us in full compliance with applicable data protection laws.
Use of Personal Data
We collect and process personal data for the following legitimate business and legal purposes, in accordance with applicable data protection laws:
To Provide Services and Respond to Inquiries – We use basic and client service data, transaction data, and device data to deliver consultation services, respond to inquiries, and perform related client service functions.
To Manage Business Operations and Client Relationships – We process basic and client service data, registration data, and marketing data to administer our business activities, operate our website, and maintain and improve client relationships.
To Maintain Website and Information System Security – We process basic and client service data, registration data, transaction data, and device data to ensure the security, integrity, and proper functioning of our website and IT systems. This includes monitoring for fraudulent activity, misuse, and potential threats, which is necessary for our legitimate interests in maintaining a safe and secure online environment.
To Comply with Legal and Regulatory Obligations – We use compliance data, together with basic and client service data, registration data, transaction data, and device data, to fulfill statutory and regulatory obligations. This includes client identification, anti-money laundering (AML) and fraud prevention measures, and compliance with internal and external reporting requirements. If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission given to us.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
Third Parties
The Company does not disclose your personal data to third parties except when necessary for the purposes outlined in this Privacy Statement and, where applicable, only with your prior consent. Third parties may include the Company’s subsidiaries, affiliates, business partners, service providers, contractors, and other entities engaged to perform functions on our behalf. All such disclosures are governed by appropriate data sharing or data processing agreements to ensure that adequate safeguards are in place, consistent with applicable data protection laws.
In some cases, your personal data may be transferred to and processed in jurisdictions outside the Philippines, including countries that may not provide the same level of data protection as your home jurisdiction. In such cases, the Company ensures that appropriate safeguards—such as contractual clauses, binding corporate rules, or other lawful mechanisms—are in place to protect your personal data and uphold your rights as a data subject under the Data Privacy Act of 2012.
We may also disclose your data when required by applicable laws, legal proceedings, or court orders, or at the request of government or law enforcement authorities. Disclosure may further be made in good faith when necessary to protect the rights, property, or safety of the Company, its clients, or the public, or to prevent, detect, or address fraud, security threats, or technical issues. This includes instances where disclosure is necessary to identify, contact, or take legal action against individuals engaged in unlawful or unauthorized activities.
Retention Period
The Company retains personal data only for as long as necessary to fulfill the purposes stated in this Privacy Statement, any applicable privacy notices, and in compliance with relevant laws and regulations, including the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Retention periods vary based on the nature of the data and operational requirements specific to the logistics and shared services industry.
- Transaction and shipment-related data are retained in our systems for predefined periods to support audit, billing, tracking, and regulatory compliance.
- Financial and accounting records are maintained for at least ten (10) years, in accordance with applicable tax and corporate regulations.
- Employee and vendor records are kept for varying durations depending on legal, contractual, and operational considerations.
Once the applicable retention period has lapsed, personal data is securely and permanently disposed of. Hard copies containing personal information are destroyed through mechanical or chemical means (e.g., shredding or pulping), while digital records are sanitized or securely deleted using industry-standard tools to ensure that data can no longer be recovered or associated with any individual.
Terms of Use
By accessing this website, you agree to be bound by the following terms and conditions:
TKHS Group Incorporated (“the Company”) provides this Site for general informational purposes only, including details about its services and to facilitate communication with its affiliates, subsidiaries, and service providers.
By continuing to use the Site, you acknowledge and accept these terms and conditions. The Company reserves the right to revise or update them at any time without prior notice. Continued use of the Site constitutes your acceptance of any such modifications.
Unless otherwise stated, all content—including text, images, and other materials—on this Site is the property of the Company and is protected by applicable intellectual property laws. No part of the Site may be copied, reproduced, or distributed without prior written consent from the Company.
While reasonable efforts are made to ensure that the information provided on the Site is accurate and current, the Company makes no warranties or representations, express or implied, regarding the completeness, accuracy, or reliability of any content. All access and use of the Site and its content is at your own risk.
You expressly acknowledge and agree that the Company shall not be held liable for any loss, damage, or expense—direct or indirect—arising from or in connection with your access to or use of the Site